Shipping Time. The time needed to ship merchandise will vary depending on the shipment's location and the particular time of year. Packages will be shipped by US Priority Mail Service with Delivery Confirmation. If you have a strong preference toward another shipping provider, please email us and we can usually accommodate you.  Please allow 1 to 2 business days to receive the email notification for in-stock merchandise to ship out and receive tracking numbers.  Priority shipping usually takes 2-3 days to arrive from the day the package was shipped.  For United States Postal Service, claims for lost merchandise cannot be made until 21 days after the shipment date.  If you have not received your merchandise by then, please contact us and we will process the claim.

Shipping Costs.  Shipping costs will be calculated by the weight of the total shipment, unless otherwise noted. 

Shipping Insurance.  Free Shipping Insurance will be included with every purchase $19.95 or more.  This insures that if your item was damaged in the mail we will replace it for free or issue a full refund of the purchase price, including shipping charges.  If your purchase is lower than $19.95, it is recommended that you purchase insurance, since Seashell Crafter will not replace or issue a refund for damaged merchandise that was not insured.

Cancellation Policy.  Product orders may be canceled within 24 hours of placing the order.  Orders cannot be canceled after the product has shipped.

Return Policy. Products may be returned within 30 days of receipt for a full refund of the purchase price minus shipping charges.  Return shipping charges will not be refunded and insurance is recommended when shipping the product back to Seashell Crafter.  Product must be returned in undamaged condition. A partial refund may be given for damaged merchandise. Please email seashellcrafter@hotmail.com for further instructions.

Damaged in the Mail.  Please contact us at seashellcrafter@hotmail.com immediately if your product arrived damaged due to the shipping carrier so we can make an insurance claim.  We will inform you of the information we need from you to provide for the claim.  If the claim is accepted, we will ship you a replacement item of your choice of equal value or refund your entire purchase, including shipping charges.